services
Visitor Experience Planning
We help clients define the core idea of a museum, exhibition or destination experience before detailed design begins. Our visitor experience planning work brings together vision, narrative, audience thinking, visitor flow, interpretive strategy and operational realism, so that projects start with a strong and coherent foundation.
This can include:
- concept creation and early project definition
- visitor journey planning
- interpretation and narrative frameworks
- audience and experience strategy
- spatial and functional thinking for visitor-facing environments
- briefing material for architects, designers and delivery teams
